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Warranty
Our products are covered by a transferable limited warranty. Common questions about our warranty terms.
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Can I return my product without the original box and accessories?For full warranty coverage, please return the product in its original packaging with accessories.
What if I have modified the product?If modified without MAD's written approval, the product's warranty is void, but assistance is still available.
Does someone from MAD come to troubleshoot?No. Please phone us or your reseller for assistance with your product.
What is your returns/refund policy?Returns require prior written agreement, may incur a 20% restocking fee, and custom or imported items are non-returnable.